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Privacy Policy

Joyme app (Smart Cafeteria) · Last updated: October 21, 2026

1. Introduction

Joyme is a cafeteria meal-ordering app for employees of companies that use the Smart Cafeteria service. This policy explains what data is collected when you use the app, why, and what rights you have.

Operator: JOYME (“we”).

2. Accounts

The app has no self sign-up. Accounts are created and issued by your employer (company code, employee ID and phone number). You sign in with these details plus a one-time code (OTP) sent by SMS.

3. Data we collect

We do not collect location, contacts, photos, microphone or camera data; we do not show ads; we do not track you across other apps or websites; and we do not sell personal data.

4. How we use it

5. Sharing

6. Storage and security

Data is sent over encrypted connections (HTTPS). Sign-in credentials on the device are kept in the operating system's secure storage. Data is kept while you remain an employee using the service, or longer where the law requires.

7. Your rights and account deletion

You may ask to access, correct or delete your personal data. To delete your account, you can:

We handle requests within 30 days. Once an account is deleted you can no longer sign in or order meals; some order records may be kept in aggregated form for legally required accounting.

8. Children

The app is meant for employees and is not directed at children under 16.

9. Changes

When this policy changes, we update the date at the top of this page.

10. Contact

Email: dungtd@joyme.com.vn
Address: No. 28, Street 40, Van Phuc Urban Area, Hiep Binh Ward, Ho Chi Minh City, Vietnam
Offices and phone numbers: see the Support page.